You may submit a request for any of the following records in accordance with applicable public records laws. The departments have included a direct link to some of the records; if there is no link for the record you are seeking, and/or you would like to request additional information regarding that record, please contact the department or division directly using the contact information provided for that specific record.

Correspondence - General
Category:
General
Retention Type:
2 - Current, 3 - Storage
Retained On-Site:
2 years
Retained Off-Site:
3 years
Correspondence - Inquiry or Fare Policy, Service Suggestions, Other
Category:
General
Retention Type:
2 - Current, 3 - Storage
Retained On-Site:
2 years
Retained Off-Site:
3 years
General User Information - Includes Maps, Timetables, Etc.
Category:
Administrative
Retention Type:
2 - Current, 3 - Storage
Retained On-Site:
2 years
Retained Off-Site:
3 years
Historical Records
Category:
General
Retention Type:
1 - Permanent
Internal Policies and Bulletins
Category:
Administrative
Remarks:
Indefinitely unless/until superseded by new policies, orders and/or instructions
Retention Type:
1 - Permanent
Policy Statements, Procedures, Orders and Instructions
Category:
General
Remarks:
Indefinitely unless/until superseded by new policies, orders and/or instructions
Retention Type:
1 - Permanent
Press Clippings
Category:
Administrative
Retention Type:
2 - Current, 3 - Storage
Retained Off-Site:
Indefinite
Press Releases and Advisories
Category:
Administrative
Retention Type:
2 - Current, 3 - Storage
Retained On-Site:
2 years
Retained Off-Site:
3 years
Work Requests - Car Card Requests, Signage Requests
Category:
General
Retention Type:
2 - Current, 3 - Storage
Retained On-Site:
1 year
Retained Off-Site:
3 years